Mental Health and Specialist Care

NCFE CACHE Level 2 Certificate in Understanding Working with People with Mental Health Needs

Gain the knowledge and confidence to support individuals with mental health needs with this online, nationally recognised Level 2 course.

Start Your Learning Journey Today

Course Details

Overview

About this course

This qualification helps learners understand the principles of care and support for people with mental health needs. It covers duty of care, the role of the mental health worker, approaches to management, and the wider context of mental health services. Delivered fully online, it offers flexible study to fit around work and personal commitments.

Who is it suitable for?

  • Individuals wanting to better support people with mental health needs
  • Learners working or aspiring to work in health, social care, or voluntary roles
  • Those aiming to progress into care positions or further mental health study
  • Suitable for learners aged 16 and above

Course modules

To achieve the Level 2 Certificate in Understanding Working with People with Mental Health Needs, learners must successfully complete five mandatory units:

  1. Understand the role of the mental health worker
  2. Mental health and mental health issues
  3. Understand duty of care in adult health and social care
  4. Approaches to care and management in mental health
  5. Understanding change and support in relation to mental health

Assessment

To achieve the Level 2 Certificate in Understanding Working with People with Mental Health Needs, learners must meet all learning outcomes and assessment criteria for the mandatory units.

The qualification is internally assessed and is not graded.

Placement requirements

There is no placement requirement for this course.

Entry requirements

There are no formal entry requirements, but learners must be aged 16 or above.

Certification on completion

Awarding body

NCFE CACHE is a leading awarding organisation specialising in health, care, and education. Their qualifications are nationally recognised and respected by employers across the sector.

Fees

Funding options

Pleaseย contact us for full details on course fees and to discuss any available funding options.

Career opportunity

Completing this qualification can help learners:

  • Gain practical knowledge for supporting individuals with mental health needs
  • Progress into roles such as healthcare assistant, support worker, or care worker
  • Move on to higher-level qualifications, such as the NCFE CACHE Level 3 Certificate in Understanding Mental Health

How to Enrol in 4 Simple Steps

Getting started with London Cactus College is quick, simple, and fully supported. Hereโ€™s how it works:

01

Browse and Choose a Course

Explore our range of fully accredited courses and pick the one that matches your goals.

02

Fill Out the Application Form

Complete a quick form, weโ€™ll check your eligibility and guide you through funding options like the Advanced Learner Loan

03

Start Learning

Once approved, get instant access to your course materials and start learning at your own pace with expert tutor support.

04

Get Certified!

Complete the course, pass your assessments, and earn a nationally recognised qualification.

Why Choose London Cactus College

Nationally Recognised Qualification

All our courses are fully accredited by NCFE CACHE, VTCT, and more.

1:1 Personal Tutor Support

Get guidance, feedback, and ongoing support tailored to you throughout your course.

Flexible Learning

Study anytime, anywhere. Choose online, blended, or self-paced options that suit your lifestyle.

Funding & Loan Support

We offer full support with Advanced Learner Loan applications

Learn from Industry Experts

Study with professionals who bring hands-on experience into every lesson.

Ongoing Career Support

From enrolment to employment, weโ€™re with you every step.

Need Help?

FAQs

Here are some of the most frequently asked questions from our learners. Learn more about course details, enrolment, funding, and support, or get in touch if you need further assistance.

What are the entry requirements?

Most courses require you to be aged 19 or over and a UK resident for the past 3 years. Many have open entry, so no formal qualifications are needed.

Courses are delivered flexibly: online, blended, or self-paced, so you can learn when and where it suits you.

Yes, many learners use the Advanced Learner Loan, a government-backed option that covers course fees with no upfront cost.

Duration varies by course but generally ranges from 6 months to 1 year. Self-paced learning lets you progress at your own speed.

You will earn a nationally recognised qualification accredited by respected awarding bodies like NCFE CACHE, VTCT, etc.

Youโ€™ll get dedicated tutor support, learning resources, and help with funding applications throughout your course.

Yes, we support both individual and bulk staff enrolments, and offer bulk enrolment options to easily upskill your team with flexible learning and dedicated support.

We assist with funding applications, provide individual tutor support for each learner, and offer progress tracking to ensure successful outcomes.

Partners & Accreditations

Ready to Take the Next Step in Your Career?

Gain a recognised qualification with expert support, flexible learning, and funding guidance, weโ€™ll help you every step of the way.